Email Support
Email Support
Questions about an order, motorcycle luggage, riding gear or product compatibility? Send us the details so our team can understand what you need help with.
The right details make support easier.
Clear information helps us understand your question without unnecessary back-and-forth. If your message relates to an existing order, include the relevant order details and the product you are contacting us about.
For motorcycle fitment, storage or equipment questions, adding a short description of your motorcycle and intended setup can provide useful context.
Support for the questions riders actually have.
MotionPedal support is designed around practical questions about orders, riding equipment and real motorcycle use.
Order questions
Contact us about order details, shipping information or a concern related to an existing MotionPedal purchase.
Product guidance
Ask about motorcycle storage, riding equipment, urban commuting gear or the intended use of a product before placing an order.
Setup questions
If your question involves mounting, dimensions or compatibility, include details about your motorcycle and current riding setup.
Help us identify the order quickly.
If your email is about an existing order, include your order information, the product involved and a concise explanation of your question or concern.
When the issue is visual or relates to the condition of a product, clear photos can provide useful additional context.
A clearer message starts with four basics.
Not every question requires every detail, but the information below can help make your request easier to understand.
Ask before the gear reaches the road.
Motorcycle layouts differ. If you are unsure about dimensions, mounting space, storage placement or how a product may fit into your existing setup, contact us before ordering.
Include the product you are considering and enough information about your motorcycle or intended use to make the question clear.
Keep your support information close.
Need help with your riding setup?
Use our contact page to share your order, product or motorcycle equipment question with the MotionPedal support team.